JLR Vacancies

Reporting to: Workshop Manager / Workshop Controller 
Salary: Starting at £42,000 + Bonus DOE
Position type: Full-Time Contract
Working Hours: Mon-Thu 08.00–17.30hrs  Fri: 08.00 – 17.00hrs + any additional hours as required.
Hours Per Week 42

JOB SUMMARY 

As a Vehicle Technician you will be working within a professional garage / workshop environment  alongside fellow Vehicle Technicians. The Vehicle Technician role involves carrying out, service and repair of vehicles to the highest standards whilst maintaining optimal efficiencies and first-time fix.

DUTIES AND RESPONSIBILITIES OF A VEHICLE TECHNICIAN (LEVEL 2) 

The Vehicle Technician reports to the Workshop Manager and Workshop Controller. 

• Carrying out Vehicle Health Checks (VHC’s) / inspections (to identify any mechanical or electrical issues).
• Performing routine vehicle servicing tasks, including oil changes, filter replacements, fluid checks, tyre and brake fitting.
• Repairing or replacing worn or damaged parts.
• Performing any scheduled maintenance tasks according to the manufacturer’s guidelines.
• Maintaining thorough and up-to-date product knowledge.
• Ensuring that all work meets quality standards.
• Carrying out service and repair of vehicles to excellent standards.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining good housekeeping standards and orderly administration of all your work.
• Communicating with both the Service Advisor / Reception team and Workshop Control.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
• Delivering exceptionally high customer service levels that lead to customer loyalty and referrals.
• Adhering to manufacturer procedures and processes.
• Being part of a team and bringing a high attention to detail.
• Ensuring that all work meets quality standards.
• Meeting / exceeding all personal and company goals, targets and objectives.
• Responsibility for maintaining a safe and clean work environment and adheres to all company policies and regulations
• To help create and maintain a positive and friendly working environment.
• Use of the in-house company computer system to accurately record all activity.
• Adhering to company manual handling procedures at all times.
• A willingness to attend any internal / external company training courses aimed at enhancing your skills and keeping up to date with industry changes / standards.
• Liaise with all departments in a courtesy and professional manner to ensure that the customer and the businesses interests always remain the main priority.
• Assist in all other workshop duties as and when it may be required.

PERSON SPECIFICATION

Qualifications and education requirements: 

• IMI / C&G Level 2 Qualification in Vehicle Maintenance and Repair..
• Possess a Full UK driving licence

Experience and Skills: 

• Proven experience working as a Vehicle Technician / Service Technician within an independent or main dealer workshop / garage environment.
• Possess a good and varied knowledge and understanding of motor vehicles
• Good verbal communication
• Professional appearance and attitude
• Own Tools

Personality Characteristics:
 

• Excellent problem solving skills
• Methodical and well organised
• Ability to work well under pressure and to meet deadlines
• Self-motivated, enthusiastic, passionate.
• Strong communication skills
• Honest, reliable and personable
• Ability to make a positive impression
• Conscientious
• Welcomes personal responsibility 
• Team player