Renault Vacancies
Taylor’s Service Centres and Taylor’s Select Used Car Sales is an independent family run business with over 35 years’ experience in providing a professional and personal vehicle maintenance, repair service centre and Used Car Sales business, to the local and wider Essex / Herts / Cambridgeshire communities.
Taylor’s is an accredited and approved Service Centre for Jaguar Land Rover and Renault as well as offering specialist knowledge and service for premium brand vehicles including BMW, Audi, VW and Mercedes-Benz.
To register interest or find out more about these vacancies please email recruitment@taylorscentres.co.uk
RENAULT Master Vehicle Technician / Technical Expert (RTE) Great Dunmow, Essex
Reporting to: Workshop Manager / Workshop Controller
Salary: Starting at £48,000 + Bonus DOE
Position type: Full-Time Contract
Working Hours: Mon-Thu 08.00–17.30hrs Fri: 08.00 – 17.00hrs + any additional hours as required.
Hours Per Week: 42
JOB SUMMARY
As a Renault Master Vehicle Technician / Technical Expert (RTE) you will be working within a professional garage / workshop environment alongside fellow Vehicle Technicians.
DUTIES AND RESPONSIBILITIES OF A RENAULT MASTER VEHICLE TECHNICIAN / TECHNICAL EXPERT (RTE)
The Renault Master Vehicle Technician / Technical Expert reports to the Management Team and Workshop Controller.
This role involves carrying out service, diagnosis and repair of vehicles to the highest standards. You will also be:
- Communicating with the Service Advisors and Workshop Control
- Speaking with customers on occasion to provide expert knowledge and technical opinion.
- Maintaining thorough and up-to-date technical knowledge of our product portfolio
- Maintaining the highest levels of customer service to encourage customer loyalty and referrals
- Carrying out, diagnosis and repair of vehicles to the highest standards.
- Supporting, mentoring and tutoring the team members.
- Maintaining good housekeeping standards and orderly administration of all your work.
- Communicating with both the Service Advisor / Reception team and Workshop Control.
- Delivering exceptionally high customer service levels that lead to customer loyalty and referrals.
- Adhering to manufacturer procedures and processes.
- Being part of a team and bringing a high attention to detail.
- Ensuring that all work meets quality standards.
- Meeting / exceeding all personal and company goals, targets and objectives.
- Responsibility for maintaining a safe and clean work environment and adheres to all company policies and regulations.
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Use of the in-house company computer system to accurately record all activity willingness to attend any internal / external company training courses aimed at enhancing your skills and keeping up to date with industry changes / standards.
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Liaise with all departments in a courtesy and professional manner to ensure that the customer and the businesses interests always remain the main priority.
- Adhering to company manual handling procedures at all times..
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To help create and maintain a positive and friendly working environment.
-
Assist in all other workshop duties as and when it may be required.
PERSON SPECIFICATION
Qualifications and education requirements:
- City & Guilds or NVQ level III Motor Vehicle Maintenance and Repair qualifications.
- Master Technician accreditation (any brand / manufacturer).
- Be fully equipped with their own tools.
- Possess a Full UK driving licence
Experience and Skills:
- We will prioritise candidates with previous RTE / Co-Tech experience with Renault although we are able to provide dedicated ‘conversion’ courses for a Master or Gold-level Technician moving to us from another brand / manufacturer.
- We will also consider candidates with proven experience working as a Master Technician/Vehicle Technician (L3) within a busy, fast moving independent workshop / garage.
- Possess a good and varied knowledge and understanding of motor vehicles
- Good verbal communication
- Professional appearance and attitude
Personality Characteristics:
- Excellent problem solving skills
- Methodical and well organised
- Ability to work well under pressure and to meet deadlines
- Self-motivated, enthusiastic, passionate.
- Strong communication skills
- Honest, reliable and personable
- Ability to make a positive impression
- Conscientious
- Welcomes personal responsibility
- Team player
RENAULT Vehicle Technician (Level 3) Great Dunmow, Essex
Reporting to: Workshop Manager / Workshop Controller
Salary: Starting at £42,000 + Bonus DOE
Position type: Full-Time Contract
Working Hours: Mon-Thu 08.00–17.30hrs Fri: 08.00 – 17.00hrs + any additional hours as required.
Hours Per Week: 42
JOB SUMMARY
As a Vehicle Technician you will be working within a professional garage / workshop environment alongside fellow Vehicle Technicians. The role involves carrying out routine servicing, maintenance and repairs of cars and vans to the highest standards whilst maintaining optimal efficiencies and first-time fix.
DUTIES AND RESPONSIBILITIES OF A RENAULT VEHICLE TECHNICIAN (LEVEL 3)
The Vehicle Technician reports to the Management Team and Workshop Controller.
- Carrying out service, diagnosis and repair of vehicles to excellent standards.
- Speaking with customers and providing your technical opinion.
- Supporting and tutoring the team, mentoring the apprentices on site.
- Maintaining thorough and up-to-date product knowledge.
- Maintaining good housekeeping standards and orderly administration of all your work.
- Communicating with both the Service Advisor / Reception team and Workshop Control.
- Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
- Delivering exceptionally high customer service levels that lead to customer loyalty and referrals.
- Adhering to manufacturer procedures and processes.
- Being part of a team and bringing a high attention to detail.
- Ensuring that all work meets quality standards.
- Meeting / exceeding all personal and company goals, targets and objectives.
- Responsibility for maintaining a safe and clean work environment and adheres to all company policies and regulations.
- To help create and maintain a positive and friendly working environment.
- Use of the in-house company computer system to accurately record all activity.
- Adhering to company manual handling procedures at all times.
- A willingness to attend any internal / external company training courses aimed at enhancing your skills and keeping up to date with industry changes / standards.
- Liaise with all departments in a courtesy and professional manner to ensure that the customer and the businesses interests always remain the main priority.
- Assist in all other workshop duties as and when it may be required.
PERSON SPECIFICATION
Qualifications and education requirements:
- NVQ / IMI / C&G Level 3 Qualification in Vehicle Maintenance and Repair..
- Possess a Full UK driving licence
Experience and Skills:
- Proven experience working as a Master Technician ./ Service Technician within an independent or main dealer workshop / garage environment.
- Possess a good and varied knowledge and understanding of motor vehicles
- Good verbal communication
- Professional appearance and attitude
- Own Tools
Personality Characteristics:
- Excellent problem solving skills
- Ability to train, mentor and support others.
- Methodical
- Ability to work well under pressure and to meet deadlines
- Self-motivated, enthusiastic, passionate.
- Strong communication skills
- Honest, reliable and personable
- Ability to make a positive impression
- Conscientious
- Welcomes personal responsibility
- Team player