Service Technician

SERVICE TECHNICIAN

SALARY:
• £28,000 – £30,000

WORKING HOURS:

• 42 per week. (MONDAY-FRIDAY ONLY)
• Hours: Mon -Thu 08.00-17.30 & Fri 08.00-17.00hrs.
• 60 mins break per day (inc. 40mins lunch)
• Overtime available at enhanced rates.

BENEFITS:

• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme

DUTIES AND RESPONSIBILITIES OF A SERVICE TECHNICIAN:

The Service Technician reports to the Workshop Manager / Workshop Controller.

● Carrying out Vehicle Health Checks (VHC’s) / inspections (to identify any mechanical or electrical issues).

● Performing routine vehicle servicing tasks, including oil changes, filter replacements, fluid checks, tyre and brake fitting, wheel alignment and wheel balancing, MOT repairs.

● Repairing or replacing worn or damaged parts.

● Performing any scheduled maintenance tasks according to the manufacturer’s guidelines.

● Maintaining thorough and up-to-date product knowledge.

● Carrying out servicing, diagnosing and repairing of vehicles to excellent standards.

● Delivering exceptionally high customer service levels that lead to customer loyalty and referrals.

● Communicating with the Service Advisor and Workshop Control.

● Adhering to manufacturer procedures and processes.

● Meeting / exceeding all personal and company goals, targets and objectives.

● Responsibility for maintaining a safe and clean work environment and adheres to all company policies and regulations.

● To help create and maintain a positive and friendly working environment.

● Use of the in-house company computer system to accurately record all activity.

● Adhering to company manual handling procedures at all times.

● A willingness to attend any internal / external company training courses aimed at enhancing your skills and keeping up to date with industry changes / standards.

● Liaise with all departments in a courtesy and professional manner to ensure that the customer and the businesses interests always remain the main priority.

• Assist in all other workshop duties as and when it may be required.

PERSON SPECIFICATION

Qualifications and education requirements:

● Preferably NVQ / IMI / C&G Level 2 in Vehicle Maintenance and Repair / Mechanics OR equivalent experience.

● Possess a Full UK driving licence

Experience and Skills:

● Proven experience working as a Vehicle Technician within an independent or main dealer workshop / garage.

● Preferably a minimum of 18 months relevant work experience within a similar environment.

● Possess a good and varied knowledge and understanding of motor vehicles

● Good verbal communication

● Professional appearance and attitude

Personality Characteristics:

● Good problem-solving skills

● Methodical

● The ability to work well under pressure and to meet deadlines

● Self-motivated, enthusiastic, passionate.

● Strong communication skills

● Honest, reliable and personable

● Ability to make a positive impression

● Conscientious

● Welcomes personal responsibility

● Team player

If you are interested to learn more and would like to be part of this successful, expanding business then simply send us your details to recruitment@taylorscentres.co.uk and we’ll contact you.

Or for more information call us on 01371 290058

WE LOOK FORWARD TO HEARING FROM YOU SOON.